Updated June 2023

Privacy policy

Christian James Co is committed to protecting the privacy of its customers.

This privacy policy outlines the types of information that we collect and how we use it. By using our website, you agree to this policy.

Collection of Information

We collect personal information from our customers, such as name, address, phone number, email address, and payment information when they make a purchase on our website. We may also collect non-personal information, such as the type of web browser or device that you use to access our site.

Use of Information

We use the personal information that you provide to us for the following purposes:

  • Order fulfillment and customer communication
  • Customer support
  • Personalization
  • Marketing communications (with consent)
  • Website and product improvement
  • Compliance with applicable laws and regulations

Sharing of Information

We do not sell or rent our customers' personal information to third parties. However, we may share your information with third-party service providers who assist us in processing orders, delivering packages, or analyzing our website traffic. These service providers are required to keep your information confidential.

We may also disclose your information if required by law, such as in response to a court order or subpoena.

Fraud Prevention

We understand the importance of protecting our customers from fraudulent activity, and we take necessary measures to ensure their safety. If we suspect any unauthorized access or suspicious activity on your account, we may contact you to confirm the transaction details and verify your identity. In such cases, we may require you to provide additional information to prevent any fraudulent activity.

If you believe that there has been any unauthorized access or fraudulent activity on your account, please contact us immediately at christianjamesbrand@gmail.com. We will investigate the matter promptly and take necessary actions to prevent further unauthorized access or fraudulent activity.

Cookies

We use cookies to collect information about your use of our website. This information helps us to improve your experience on our website and to make our marketing more relevant to you.You can choose to disable cookies in your browser settings. However, please note that this may affect your ability to use some features of our website.

Third Parties

We will not sell your personal information to third parties, and will take all reasonable steps to protect your personal information from unauthorized disclosure, use, alteration, or destruction.

We may share your personal information with third parties who help us to provide our services, such as payment processors, shipping companies, and marketing companies.

We will only share your personal information with third parties who have agreed to protect your privacy. These third parties are prohibited from using your personal information for any other purpose than to provide the services that we have requested.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

  • Comply with a legal obligation
  • Protect our rights or property
  • Protect the safety of our users or the public
  • Investigate fraud or other illegal activity
  • Respond to a government request

GDPR compliance

We comply with the General Data Protection Regulation (GDPR). This means that we will only collect and use your personal information in ways that are fair, lawful, and transparent. If you have any questions regarding your rights under the GDPR, please contact us at christianjamesbrand@gmail.com.

You have the following rights under the GDPR:

  • The right to access your personal information
  • The right to correct any inaccuracies in your personal information
  • The right to have your personal information deleted
  • The right to object to the processing of your personal information
  • The right to restrict the processing of your personal information
  • The right to data portability
  • Respond to a government request

Children's Online Privacy Protection Act (COPPA)

We do not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not submit any personal information to us. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and you believe that your child has submitted personal information to us, please contact us at christianjamesbrand@gmail.com and we will take steps to delete that information.

Privacy Policy

By using our website, you acknowledge that you have read and understood this privacy policy, and you consent to the collection and processing of your personal information in accordance with this policy and applicable laws.

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website, and your continued use of our site after such changes have been made constitutes your acceptance of the new policy.